We invite you to take a look at some of customer's letters.

Not only were you able to negotiate a price that made my friend's mouth drop... This purchase was complicated by getting out of a sticky lease… This is the first vehicle purchase that has been a truly enjoyable experience with literally no hassle. I am also confident that I got the best price both on my trade-in and on the new car. This was not our first leasing experience and you showed outstanding professionalism… I was also skeptical, wondering how we could purchase the vehicle from 300 miles away… I would recommend H.M. Brown to anyone looking to avoid the dealership… He went out of his way to assist me in disposing of my old vehicle... …called me almost daily with updates about used cars that he thought might fit my needs. I have no problem giving you and H.M. Brown my highest recommendation. Your services reduce considerably the time and worry which normally accompanies the acquisition of a new automobile. I abhorred the thought of having to travel to various dealerships and research for the vehicle to fit my needs. I know that when I am ready for another car, I will be calling on you for assistance. It wasn’t just lip service when he truly listened to what we were looking for... When we shopped around, we could not believe how much money you helped us save. We’d also like to say thanks for the “extra attention” you gave us in seeing that our new car was perfect in very way... He explained all of our financing options and the buying process completely. Many perceive the car buying experience equal to that of a root canal. ...and the unusually scarce availability of the car we wanted made your advice and help ever more valuable. I found the vehicle from an internet search. You took over from there; researched its history, generated a fair price... You kept me fully informed... made sure that all the paperwork and information flow kept moving through the systems. I am capable of negotiating a “deal” but I find the process time consuming and aggravating. Greeting from sunny Japan.... Never has buying a car has been easier or more pleasant than this time. Initially we were skeptical about purchasing autos in Denver and having them shipped to Salt Lake City. Too bad I wasn’t a “secret shopper” – you would have earned an A+. He made our car buying easy, painless and very fulfilling. I especially appreciate your willingness to hang in there with me when I changed my mind... When another driver hit and totaled my Saturn, "Curious George" last December, I cried. We weren't sure how we would find the time to locate and purchase a new vehicle for her in the limited time. Your team made the entire experience very simple, relaxing and stress free. I completed the purchase of two new fleet vehicles ... these are in addition to the two personal purchases. I will continue to give H.M. Brown my business and referral business, because I have always been treated right. I got a good deal on a car that I am really happy with, and I got a fair trade-in on my former vehicle. The deal was completed in about an hour. I never knew anything about auto brokers... Thanks for everything on both of our new vehicles. I appreciate how you do business. It was so great to have someone who took the time to look for the right vehicle for me. I have only driven it from your office to Vail, but so far, it is perfect as you predicted. I have been quite a challenging prospect... changing from new to used, back to new and then used again all in a matter of days. It was the least painful experience of all my years of buying cars. ...went beyond his normal responsibilites in handling issues related to the purchase of our car. Your honesty and hard work was a treat and I have never had an experience that I enjoyed while purchasing a car. It was a pleasure working with you! The Jeep has been fabulous! I had found my dream truck but could not get financing. The Jaguar was stolen, but you had GAP in our loan.  Every dealer said “NO”, you said “YES” and made it happen. We have done two cars with you when other dealers have said "NO". Not only did you help with the financing, you found my dream car, a 2003 Jetta... This was my first experience working with an auto broker. I am very pleased with how it came out, the process we went through to reach completion of the deal. We look forward to our second car from you soon. Next thing you know, five days later we owned a truck and the whole experience was pleasant and hassle free. ...you guys came through again and I will certainly give your name to anyone looking for a car! To be honest, we didn't even dream of getting into a 2006 with low mileage. Then, by chance, we found Jack Rafferty and H.M. Brown.