Testimonials

We invite you to take a look at some of our customers’ letters.

I want to take a minute of your time just to tell you that both Lorraine and I felt very comfortable dealing with your broker; Courtney Powers. From our initial conversation after you assigned our car-buying transaction to him, to the conclusion of the deal when the last paper was signed and he gave us the keys, everything was done painlessly and the whole deal went comfortably.

I am sure you already know it but I’ll say it, Courtney is a skilled and accomplished professional. His people skills seem to come naturally and will lead him to excel in what he does. He has a great work ethic and a ‘do-whatever-it-takes attitude. By the same token, your positive response after our initial communication by e-mail gave me the confidence to undergo another deal with the company you are a part of; H. M. Brown.

I would say that this transaction went flawlessly; thanks to your leadership. Thanks for allowing me to express both mine and my wife’s heartfelt opinions.

Billy

I wanted to take a moment to let you know what how much my husband and I appreciate Jack Rafferty.

Six years ago, we worked with Jack in finding my Audi A6.  We had talked with Jack, let him know what we were looking for and within a week, I was driving it.

Last Friday, at about 3:00 pm, I emailed Jack saying it was getting to be time to look for a new A6 as mine was now ten years old, approaching 96,000 miles, needing some repairs, etc.

Within seconds, Jack replied and let me know there was a near new A6 on the lot.   Jack met us Saturday morning, let us drive the car, took a look at my older A6, and on Monday, we closed the deal!

I absolutely LOVE my updated/upgraded Audi and once again, it was an easy, pleasurable experience – because of Jack.

A few days ago, we realized that when cleaning out our personal belongings, we neglected to empty out the compartments under the seats – where we kept our phone car chargers.  We assumed they were gone for good and were just going to buy new ones but decided to call Jack to see if the car was still on the premises.  It wasn’t.  However, Jack tracked down its location and retrieved our chargers.  His dedication goes above and beyond anything we would ever expect.

We are always happy to recommend HM Brown and Jack to anyone we know who is in the market for a car.

Thanks!

Julie

We have had a great experience working with Colbert Harris at H. M. Brown.  We have purchased two vehicles and we would certainly do it again.  All we had to do was let Colbert know what kind of a car that we wanted and our price range.  It wasn’t very long before he found several options and gave us a chance to shop.  He found just what we wanted and brought it to our house to look at and test drive.  We never had to leave the house for the entire process.  We can’t imagine purchasing a car any other way.

Greg and Stephanie

I just wanted to write and say thank you so much for all your help with my new car.  It was the easiest experience I’ve ever had buying a car.  I am also confident that I got the best price both on my trade-in and on the new car.  You were so helpful answering all of my questions, and getting me everything I needed.  I have told all my friends about you and H.M. Brown.

I love my new car.  I have probably washed it and shined it four times in the last two weeks!  If I am in the market again for a new car, I will definitely give you a call.  Thank you so much Jeff!

Suzanne

Just wanted to let you know how pleased my wife and I were with H.M Brown. Dave Nolt was absolutely outstanding in finding us a great car at a great price.  He was totally professional and kept us up to date on a daily basis.  It was really refreshing to work with a company that understands that customer service is not a dying art.

We’ll definitely recommend H.M. Brown  to all our friends.  Thanks again Bud. We look forward to working with Dave again.

Tom Mustin
News Anchor, CBS4 News

I wanted to drop you a quick note thanking you for all of your fine work in arranging the purchase of my Jeep Cherokee.  Not only were you able to negotiate a price that made my friends’ mouth drop, but your courtesy and professionalism throughout the transaction were most appreciated.

I truly believe that the only sensible way to buy a car today is to use the services of someone like you.  From my initial test drive to the final signing of documents, the entire process was remarkably easy.  I sincerely doubt whether many people have such a highly positive car purchase experience in their lifetime like I have had.

Bud, thank you again for your help.  You can be assured that I will be recommending your service to my friends and business associates.  Additionally, please feel free to use my name as a reference for any of your prospective customers.  Thanks again for a job well done.

Douglas

I’m writing this letter of thanks in regards to my recent experience of purchasing a new vehicle through your company with the assistance of Kent Nelson.  This being our third vehicle through H.M. Brown, while we weren’t new to your company, we had yet to experience the complete and comprehensive customer service provided by Mr. Nelson.

This purchase was complicated by both getting out of a sticky lease, as well as coordinating the transfer of a fifth wheel hitch from the old to the new truck, Kent was there to facilitate each and every step.  On top of sourcing the perfect vehicle according to our requests, his valuable coordination of the above mentioned process provided a seamless transition with little, to no down time.

I will not hesitate to recommend your company and its services, to any and all of my associates.  Thank you for such a pleasant experience.

Tom

The lack of a snappy letterhead will probably keep this letter from making your “wall of fame”.  What is important is that you know what a thorough job Phil Martin did for me in the procurement of my RAM pickup.

Phil always returned my calls and always had time for that “one more question” that I inevitably seemed to have.  He even counseled me through a mid-summer bout of buyer’s remorse.  In short, this is the first vehicle purchase that has been a truly enjoyable experience with literally no hassle.  Bravo to your company and especially to Phil for taking care of all those details and delivering everything he said he would when he said he would!

I will highly recommend your company to any associates, friends or relatives who may be considering the purchase of a new vehicle.

I found the experience of leasing our new Landcruiser a very pleasant one with you and wanted to take a minute and thank you for the great service you provided.  This was not our first leasing experience and you showed outstanding professionalism in how you handled the transaction – it was very much appreciated.

So thank you again.

Luisa

I don’t do this very often, but I have had an excellent experience in purchasing my new car and would highly recommend Dave Nolt of H.M. Brown & Associates.  If you are in the market for a new vehicle.  Not only did they do an excellent job in finding and delivering a new automobile in a very painless fashion, but he went out of his way to assist me in disposing of my old vehicle and coordinating the repair of some dents that needed to be fixed before I turned in the car at the expiration of the lease.

Moreover, as many of you know, my old vehicle broke down near LaJunta last weekend and he assisted in arranging for the return of my rental car to LaJunta and getting my old repaired vehicle to Denver.