I want to take a minute of your time just to tell you that both Lorraine and I felt very comfortable dealing with your broker; Courtney Powers. From our initial conversation after you assigned our car-buying transaction to him, to the conclusion of the deal when the last paper was signed and he gave us the keys, everything was done painlessly and the whole deal went comfortably.
I am sure you already know it but I’ll say it, Courtney is a skilled and accomplished professional. His people skills seem to come naturally and will lead him to excel in what he does. He has a great work ethic and a ‘do-whatever-it-takes attitude. By the same token, your positive response after our initial communication by e-mail gave me the confidence to undergo another deal with the company you are a part of; H. M. Brown.
I would say that this transaction went flawlessly; thanks to your leadership. Thanks for allowing me to express both mine and my wife’s heartfelt opinions.