I’m writing this letter of thanks in regards to my recent experience of purchasing a new vehicle through your company with the assistance of Kent Nelson. This being our third vehicle through H.M. Brown, while we weren’t new to your company, we had yet to experience the complete and comprehensive customer service provided by Mr. Nelson.
This purchase was complicated by both getting out of a sticky lease, as well as coordinating the transfer of a fifth wheel hitch from the old to the new truck, Kent was there to facilitate each and every step. On top of sourcing the perfect vehicle according to our requests, his valuable coordination of the above mentioned process provided a seamless transition with little, to no down time.
I will not hesitate to recommend your company and its services, to any and all of my associates. Thank you for such a pleasant experience.