H.M. Brown &
What does H.M. Brown & Accociates do with your personal information?
|Financial companies choose how they share your personal information. Federal law gives consumers
the right to limit some but not all sharing. Federal law also requires us to tell you how we
collect, share, and protect your personal information. Please read this notice carefully to
understand what we do.
|The types of personal information we collect and share depend on the product or service you have
with us. This information can include:
- Social Security number and employment information
- account balances and payment history
- credit history and credit scores
|All financial companies need to share customers' personal information to run their everyday
business. In the section below, we list the reasons financial companies can share their customers'
personal information; the reasons H.M. Brown & Accociates chooses to share; and whether
you can limit this sharing.
Reasons we can share your personal information
Does H.M. Brown & Accociates share?
Can you limit this sharing?
|For our everyday business purposes —
such as to process your transactions,
maintain your account(s), respond to court orders and legal investigations, or report to credit
|For our marketing purposes —
to offer our products and services to you
|For joint marketing with other financial companies
|For our affiliates' everyday business purposes —
information about your
transactions and experiences
|For our affiliates' everyday business purposes —
information about your
|For our affiliates to market to you
|For nonaffiliates to market to you
TO LIMIT OUR SHARING
Call 303 740 8065 - our menu will prompt you through your choice(s) or Visit us online: https://www.hmbrown.com/
If you are a new customer, we can begin sharing your
information thirty (30) days from the date we sent this notice. When you are no longer our
customer, we continue to share your information as described in this notice.
However, you can contact us at any time to limit our sharing.
|Call 207-774-1429 or go to https://www.hmbrown.com/
Who we are
|Who is providing this notice?
||H.M. Brown & Accociates
What we do
|How does H.M. Brown & Accociates protect my personal information?
||To protect your personal information from unauthorized access and use, we use security measures
that comply with federal law. These measures include computer safeguards and secured files and
|How does H.M. Brown & Accociates collect my personal information?
||We collect your personal information, for example, when you
- Apply for financing or apply for a lease
- Give us your contact information or provide account information
- Show your government-issued ID
|Why can't I limit all sharing?
||Federal law gives you the right to limit only
State laws and individual companies may give you additional rights to limit sharing.
- sharing for affiliates' everyday business purposes — information about your
- affiliates from using your information to market to you
- sharing for nonaffiliates to market to you
|What happens when I limit sharing for an account I hold jointly with someone else?
||Your choices will apply to everyone on your account - unless you tell us otherwise.
||Companies related by common ownership or control. They can be financial and nonfinancial companies.
- Our affiliates include companies with a Groove name such as, Groove Toyota, Groove Ford,
Groove Subaru; nonfinacial companies such as, Berlin City Nissan, Berlin City Honda, Berlin
City Toyota, Vista Subaru and Vista Jeep Chrysler Dodge Ram.
||Companies not related by common ownership or control. They can be financial and nonfinancial
- Nonaffiliates we share with can include direct marketing companies
||A formal agreement between nonaffiliated financial companies that together market financial
products or services to you.
- H.M. Brown & Accociates does not jointly market.
you for visiting our H.M. Brown & Associates website. We
strive to make our website a useful tool and a rewarding experience for our customers by tailoring the content to
your personal needs and interests. This way, the content of our website will be as relevant as possible for you,
the customer. We hope that you find our website to be a useful part of your car-buying experience.
accomplish this, we responsibly collect and utilize personally identifiable information. We respect your privacy,
that we collect online with reasonable care and in strict compliance with applicable law for the protection of
personally identifiable information.
policy was implemented as of September 23, 2014 and applies to information collected on this website and those of
our affiliates (together, "our website" or "the website") and covers the following areas:
- What personally identifiable information is collected by H.M. Brown &
Associates or by any third party through our website;
- How H.M. Brown & Associates uses this information;
- With whom H.M. Brown & Associates may share this information;
- What choices are available to you as a user of our website with respect to collection, use
and distribution of the information; and
- What types of security procedures are in place to protect the loss, misuse or alteration of
information under our control
through various features and online offerings on our website. It does not apply to any third party site or service
linked to our website or recommended or referred by our website or by our staff. Further, it does not apply to any
other type of online site or online service operated by H.M. Brown & Associates or its affiliates, or
to any of our offline activities.
information do we collect and use?
we collect and store anonymous, aggregate information (such as internet protocol (IP) addresses, browser types,
search engines, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number
of clicks) from all visitors to our website. You may search our website for car models, prices and other
information provided through our website without ever submitting your name, email address or any other personally
identifiable information. The anonymous information that we do collect from your visit is never linked to any of
your personally identifiable information until you voluntarily submit that personal information, in which case some
otherwise anonymous information may be connected to your website activity and personal account. Otherwise, the
anonymous information is only used in the aggregate to analyze trends, administer the website, diagnose any
problems, track a visitor's movement, and gather broad demographic information. We may provide this anonymous
information in aggregate form to other parties or use it for our own insight or marketing purposes.
we require the submission of certain personally identifiable information when you use some services available on
our website. For example, your use of your user name and password allows us to identify you as our customer who is
seeking information in connection with our services. Our website uses a variety of contact forms and tracking phone
numbers for visitors to request information, products, and services. We collect a visitor's contact information
(like his or her email address or phone number) and in some cases, demographic information (like his or her zip
code). In limited circumstances, such as when a visitor fills out an online credit application, we collect unique
identifiers (like a social security number), and/or financial information (like age, income level, bank account or
credit card numbers). We use this information to get in touch with our prospective customers about their requests,
and to send them additional information about our products and services.
that once you have created an order or otherwise voluntarily provided personally identifiable information to us, we
phone number, email address, zip code, etc.) may be contained in or linked to a cookie. The only time that we
receive such personally identifiable information is when you volunteer it by submitting it to us.
financial information we collect is used to check the qualifications of our prospective customers and bill for
products and services ordered. If you apply for financing or wish to purchase or lease a car through our online
system, we may collect personal information such as your name, address, driver's license number and state, social
security number and other credit information. This information goes into a secure database and is used solely to
provide the service you requested. The collection, use and storage of your financial information for credit checks,
for arranging credit and loans or for purchasing products and services may be subject to additional privacy
policies and if so, you will be notified of them at the time of any such collection, use or storage of your
financial information as required by law.
online surveys may ask visitors for contact information (like an email address or phone number) which they may
voluntarily provide. We also may run contests on our website in which we ask visitors for similar contact
information in order to participate. We use contact information from our surveys and contests to send information
about products and services to these participating visitors.
we collect information about you from third parties?
website supplements the information that you provide with information that we obtain about you from third parties,
such as credit bureaus and other sources. To the best of our knowledge, we only deal with reputable providers who
gather and maintain information in accordance with all applicable state and federal laws. Any such information will
information you've provided.
do we use your information?
Brown & Associates does not sell, rent, or share personally identifiable information to or with any third
party not affiliated with or owned by H.M. Brown & Associates except service providers who may
assist us in such areas as our promotions, credit checks, data storage and order processing (See Agents and Vendors
below). H.M. Brown & Associates will never give or sell your personally identifiable information to
unaffiliated third parties to be used for the purposes of sending you unsolicited commercial offers, such as spam.
We may, however, use your personal information to send you commercial offers in e-mails from H.M. Brown &
Associates or its affiliated companies, which do not relate to the products or services you have ordered. You
may altogether avoid or opt out of these marketing campaigns (see "Opting Out" below).
may also need to contact you for purposes other than marketing, for example to provide notice about the status of
our website or the specific services you have requested. We also use this information to the extent necessary to
enforce our website terms of service and to prevent imminent harm to persons or property. You may not opt-out of
these kinds of communications. Consistent with our change policy (see "Your Consent and Notification of Changes"
below), we will post any updates or notices about material changes in our policies on collection and use of your
we disclose your personal information?
will disclose personal information when required by law, or if we have a good-faith belief that such action is
necessary to (a) comply with a current judicial proceeding, a court order or legal process served on us or to
comply with the request of a law enforcement agency, (b) protect and defend our rights, or (c) protect the rights,
property, and other interests of our users or others.
do we secure your information?
Brown & Associates takes the protection of your personally identifiable information very seriously. We
encrypt communications through our website with commercial strength encryption generally used by our industry.
However, given the nature of the Internet and the fact that network security measures are not perfect, we cannot
guarantee the absolute security of your information. In the event of a data security breach, the notice will be
provided in electronic form in an expeditious manner.
use "cookies" and "image tags" to collect certain usage information from all customers and visitors to our website.
A "cookie" is a small text file that a website can place on your computer’s hard drive or on your mobile device’s
memory in order to collect information about your activities on our website. An "image tag," also known as a clear
GIF or web beacon, works together with cookies and is a small image file that may be located in various areas of
our website. Most browsers automatically accept cookies, but you have the option to change your browser setting to
decline them. Accepting cookies in no way gives us access to your computer or any personal information about you,
since cookies are not used to identify anonymous website visitors. Our cookies enable you to proceed smoothly
through our website and know whether you’ve used it before, so as to eliminate some steps that apply to new
visitors. Cookies also give us usage data like how often you visit, where you go on our website, and what you do
while here. Similarly, a cookie may be placed by our third-party advertising companies. These companies may use
aggregated statistics about your use of our website and third party media in order to provide you with
advertisements about goods and services that you may be interested in. The information they collect does not
can remember you, enhance your online visit with us, and provide you with the information you're most likely to
need. For instance, cookies allow our website to remind you of your past vehicle search interests and website
activity and to suggest similar products and services. In some cases, cookies may improve your shopping experience
and we use information gained through cookies to track your website activity and to deliver you content specific
Agents and Vendors
Brown & Associates may use other companies and/or individuals to perform any functions described in this
reminders, verification of sales, order processing and fulfillment, administering contact information and e-mail
services and running special promotions. Such parties only have access to the personal information needed to
perform these functions and may not use or store the information for any other purpose. We obtain commitments from
these agents and vendors working on our behalf to refrain from using any information provided by H.M.
Brown & Associates to send you unsolicited e-mail messages from third parties or similar
communications and from sharing your information with unrelated parties.
website contains links to other sites. H.M.
Brown & Associates is not responsible for the privacy practices or content of these other
sites. We encourage you to be aware when you leave our website and to read the privacy statements of each and every
collected by our website.
Consent and Notification of Changes
using any of our website or submitting information to us online, you agree that we may collect and use this
page on our website to alert you about the change in our privacy and information collection practices. In addition,
if we make any material changes in our privacy practices that affect your personally identifiable information
already stored in our database, we apply those changes to the personally identifiable information in our possession
only as permitted by applicable law.
and customers have the opportunity to opt-out of receiving specific types of communications from us and our
partners, such as e-mail, by not providing personally identifiable information at the point where our website
requests such information about you. In addition, you may unsubscribe or opt out of all future e-mails from us,
that do not relate to the products and services you have ordered, by clicking the unsubscribe link on any email
marketing communication you receive.
at any time without notice to you for any reason or no reason unless otherwise required by law to retain it. You
may have other privacy protections under state laws and we will comply with any applicable state laws when we
or disclosures to you about our information practices.
Brown & Associates partners with third-party advertising company Google to collect information
about how users navigate our website and we use many or all of their products to enhance our website experience.
Brown & Associates. Google is very much committed to consumer protection, to maintaining the
privacy of your personal information and to making ads safe, unobtrusive and relevant for you.
uses this information only to generate anonymous visitor profiles, which do not contain personally identifiable
information. These anonymous profiles are used to provide you content specifically tailored to you. To learn more
about how Google collects and manages information, or to opt out of Google’s collection of information about how
you navigate our website, please go to https://www.google.com/policies/privacy/.
technologies and products, including AdSense, AdWords, Google Analytics, and a range of DoubleClick-branded
the Google products we use is Google Analytics, a web analytics service provided by Google. Information generated
by cookies about your use of our website (including your shortened IP address) is transmitted to a Google server in
the U.S. and stored there. Google uses this information to evaluate your use of our website, compile reports on
website activity for our website operators and to provide other services related with the website and internet use.
Google may also transfer this information to third parties if required by law, or where third parties process these
data on behalf of Google. For more information about Google Analytics and how it collects and processes data,
please go to "How Google uses data when you use our partners' sites or apps", located at http://www.google.com/policies/privacy/partners/.
To opt out of Google Analytics, please go to https://tools.google.com/dlpage/gaoptout.
help us manage our advertising and website, Google offers many products in addition to Google Analytics, including
Google’s Analytics for Display Advertisers, AdSense, AdWords, and a range of DoubleClick-branded services. H.M.
Brown & Associates participates in an integrated version of Google Analytics and DoubleClick
products or services and/or other Google display ad products or services, known as Google Analytics for Display
Advertisers. As with Google Analytics, you can learn more about Google Analytics for Display Advertisers, or you
can opt out, by going to https://tools.google.com/dlpage/gaoptout.
have or may enable interest-based advertising features, including remarketing, with Google Analytics in connection
with other Google services. This kind of advertising based on consumer interests and your precise geographic
location may, in addition to remarketing, include Google’s Adword product features known as: interest categories,
similar audiences, other types of interest-based advertising and demographic and location targeting. DoubleClick
advertising cookies or mobile advertising identifiers, associated with your use of our website, are or
may be employed by us in all aspects of remarketing in online advertising.
is simply a feature of interest-based advertising that lets us reach people who have previously visited our
website. Remarketing helps us match interested people, like you, with a relevant message on our website or even
when you search on Google using our keywords, use Google products like Gmail, or visit other websites. We gather
information through cookies for remarketing, and similar audiences feature in AdWords, simply to make your visits
relevant and allow us both to pick up where we left off on your last visit.
Settings. Alternatively, we may use Google DoubleClick's remarketing pixels to participate in remarketing
and create a remarketing list of potential customers (this involves adding a remarketing tag, a small snippet of
code that we get from Gooogle’s Ad Exchange, across all our website pages). In such case, instead of the previous
opt-out page or the Network
Advertising Initiative opt-out page. Finally, you can opt out of any other third-party advertising
Advertising Initiative opt-out page.
respect to unrelated, third party web sites, such as third party online retailers, advertisers, or unrelated sites
that we may happen to link to, or web sites that link to our website, those third parties may collect personal
information directly from you. The information policies and practices of these unrelated parties are not covered by
other access to their web sites. We are not responsible or liable for their independent policies and practices.
Please review their privacy policies and practices. It is your responsibility to review them and decide if you are
satisfied with their protections.
browsers have a "do not track" feature that lets you tell websites that you do not want to have your online
activities tracked. These features are not yet uniform, so we are not currently set up to respond to those signals.
policy may be updated from time to time without notice